Solutions include:

• Digital Commerce (digital marketing and eCommerce) strategy, business case development and investment/ROI optimization

• Strategy operationalization and execution

• Digital customer journey & touchpoints based go-to-market optimization

• Online channel program/optimization: eBusiness, distributor online acceleration, marketplaces or webshops/portals

• Customer engagement vision and platforms

• Prove, build and grow digital commerce operations, including establishing agile MarTech and DigTech and two-speed IT

• Organizational readiness assessment, development and capability building including alignment of business and IT

• Governance set-up and progress reporting

• Third party consultant/vendor/system implementation partner challenge & selection, negotiation, and delivery management